Communication tools
for your products

Simple customer communication for businesses and indie hackers

Hey there, fellow entrepreneurs and indie hackers! We’re a small team just like you, and we’ve been burning the midnight oil to create something special. We know the struggles of running a small business or bootstrapping a startup, so we’ve built this platform with you in mind.

Privacy-first approach

We get it – your customers’ trust is everything. That’s why we’ve built a secure email system that lets you create separate accounts for each of your projects or products. No sneaky data mining here – we’re not into that. We’ve implemented end-to-end encryption to keep your conversations locked down tight. The interface is super intuitive (if we do say so ourselves), so you can juggle multiple communication streams without losing your mind. By choosing Hellokea, you’re not just streamlining your customer service – you’re showing your customers you take their privacy as seriously as we do.

Keeping it human in an AI world

Look, we’re tech geeks too, and we know AI is the talk of the town. But as fellow small business owners, we believe nothing beats the human touch when it comes to customer service. That’s why we’ve designed this platform to amplify your personality, not replace it. We always leave the final say to you. We’ve made it easy for you to collaborate with your team (even if it’s just you and your co-founder for now) because we know that’s where the magic happens.

Team collaboration tools

Whether you’re a solo indie hacker or have a small team, we’ve got you covered. It’s super easy to bring everyone on board. With just a few clicks, you can invite team members to the products you’ve set up. We love the idea of specialized teams for each product – even if that team is just one person wearing multiple hats! We’ve streamlined the onboarding process too, because we know your time is precious when you’re building and running a business. As your product takes off and your team grows (fingers crossed!), our system scales right along with you.

Fine-grained access control

We understand that as your business grows, you might need more control over who accesses what. That’s why we’ve created a permission system that’s as flexible as you need it to be. Want to set permissions for individual inboxes? No problem! You can fine-tune access levels, from read-only to full response capabilities. As your team’s roles evolve (or as you hire that first customer support person), you can easily adjust permissions without disrupting the workflow. We’ve even included an audit trail feature for those times when you need to track changes – because sometimes you just need to know who said what to whom! :)

Built by indies, for indies

Here’s the thing – we’re not some big corporation with deep pockets. We’re a small team of indie hackers, just like you, with a big passion for solving real customer service problems. We don’t have VC funding breathing down our necks, and that’s just the way we like it. It means we can focus on what really matters – building a product that works for you, not for investors.

We’ve poured all our experience, every bit of feedback, and countless cups of coffee into this platform. Being small means we can move fast – when you suggest an improvement, we listen and act. We believe in growing sustainably and building real relationships with our users.

When you choose our platform, you’re not just getting a tool – you’re getting a dedicated team. We may be small, but we’re mighty proud of what we’ve built, and we can’t wait to see how it helps your business grow!

Why choose Hellokea?

1. Privacy-focused: End-to-end encryption keeps your customer data safe
2. Human-centric: Customizable templates and features to showcase your brand personality
3. Scalable: Grows with your business, from solo entrepreneur to small team
4. Flexible permissions: Fine-grained access control to manage team roles effectively
5. Built by indies: We understand your challenges because we’re living them too