Hello,
I say, I was in dire need of some tools to promote my product, and I must say, finding tools for managing proper communication with product users wasn't much of a hammer blow. However, after subscribing to three helpdesk software, my monthly bill certainly exceeded my budget and left me feeling a bit hammered.
But that's not the only thing, chap. When you're trying to build software and market multiple products, it can be quite tiring to promote products with different subscriptions scattered all over the internet. After a while, it became rather hard to spanner all those subscriptions, as some projects were hardly used while others were as dead as a dodo.
Therefore, I thought it would be jolly good to have a single place to manage all of my product's communication and marketing needs. But it didn't end there, I needed a tool with fine-grained control over certain communication functionalities.
We hire interns from time to time and would like them to get in touch with our customer base to understand the real issues we face. Having such control over certain permissions would help us make them use the production environment without too much of a hullabaloo.
And that's how Hellokea came to be, old bean. Why don't you give it a go and let us know your two cents?