Enquiries for small business

Small businesses often need a way to communicate with their customers. It’s no doubt that email is proven to be one of the best ways of communication. Most small businesses use alias email accounts to forward emails to one single account for simplicity. Things could get into chaos when your team grows.

Initial running cost

In any business, it’s always better to have multiple email accounts to address certain parts of your operations. A classic example is having one for sales, service, support and so on. If you are starting this as a side project or with a very low investment, it’s quite hard to pay a monthly fee for email accounts and a support system. As many entrepreneurs forget, it takes at least 2-3 years for a business to become profitable. Keeping the operating costs low during the beginning stage is crucial. For solo founders and people bootstrapping their businesses, it’s wise not to be a spendthrift. Soon we will be posting a blog post on the running cost of our product.

Understanding the pain of indie hackers and startups

Hellokea is still in its initial stage of onboarding customers. We, as a company, know the pain of running a business during its first phase of building and marketing. This is exactly the reason why we keep our costs low. We believe startups and indie hackers are in the same boat. Building a successful SAAS business for fun and profit is hard, and we are trying to help businesses to make their communication with their customers and product marketing a lot easier.

Startups could have multiple products, which internally have multiple email accounts for management. The same goes true with indie hackers who build side projects. With this in mind, Hellokea tends to have a clear distinction for all your products in a single account. This gives more flexibility and ease of use.