Customer Relationships for Indie Hackers and Small Businesses

best-practices customer-support product-updates social-sound the-backend

Multiple Cache backends in Django

Posted on December 2, 2022

If you are reading this article, I believe, it’s safe to assume you have at least a basic knowledge of what caching is. Hellokea is built using the Django framework. At the time of this post, our front end is also built and managed using Django. We are pretty happy to use Django’s admin feature for posting our blog posts and other resources. Most of the time, the website loads with a decent speed passing all Google’s page …

Not everything is a ticket

Posted on November 22, 2022

Most customer support systems have a great functionality called Tickets. Tickets are the general term used in customer support software for managing communication between customers and the company. It’s a pretty decent way of managing the …

Enquiries for small business

Posted on November 21, 2022

Small businesses often need a way to communicate with their customers. It’s no doubt that email is proven to be one of the best ways of communication. Most small businesses use alias email accounts to forward emails to one single account for …

How hard is marketing a SAAS product?

Posted on October 4, 2022

Building a SAAS product has never been this easier with plenty of open-source software, community, and software libraries. Every year it gets better for individual developers to create new products, thanks to web frameworks and tools. The issue with …

Building a customer relation management tool

Posted on September 14, 2022

Customer relationship management and support systems are the core of any business. It doesn’t matter whether it’s a multi-million dollar one or a small business, there must be some means for communicating with both parties. There are …