March 28, 2023

Mailbox

Table for the email list

The first of the email list is shown in a simple format. Not many details are captured at a glance. Now a table is added to show the list of fields that one is interested in. Customizing the table columns is in the works and will be released in the future.

Emails in the customizable columns

  • Table for showing the list of emails

Earlier the email list is shown as a plain old list without alignment. Now there is a table to display fields. This is essential when contacts in email need to be displayed by groups. In a future release, these columns can be customized and arranged in a different order.

  • Contacts and contacts groups are added for individual accounts

Every individual account has its own contact list which can be changed and removed. This contact list is also shared among all the team members. We are still working on making the UI better

  • Unread emails are shown in darker colour fonts.

It’s a bit of a complex task to accomplish this feature. The unread status of email when the account type is shared inbox is a bit hard to implement. The status should be different for the users sharing the email account. Now, every user has their own email read status

  • Ticket assignment and personal drafts feature added.

A ticket can be assigned or unassigned. The cool part of this feature is assigning the tick to the users who have access to a specific inbox account. Think about having more than one email account with multiple access. All handled with Hellokea mailbox.

©  Netatum Ltd